Privacy Policy
This policy explains what personal data we collect when you use this website or place an order, why we collect it, and the rights you have over it. We respect your privacy and only use your data to serve your order.
What we collect
- Order details you provide: your name and phone number, submitted through the order form.
- Delivery details: the address you give our team by phone when confirming the order.
- Technical data: standard analytics such as pages visited and approximate region, collected to understand and improve the site.
Why we use it
- To contact you and confirm your order by phone.
- To process, package and deliver your order through our courier partners.
- To provide customer support and handle returns.
- To measure and improve the performance of our website.
Who we share it with
We share your name, phone number and delivery address only with the partners needed to fulfil your order (our order-processing service and the local courier). We do not sell your data and we do not share it with unrelated third parties for their own marketing.
How long we keep it
We keep order data only as long as needed to complete your order, provide support, and meet legal and accounting obligations, after which it is deleted or anonymised.
Cookies and analytics
This site uses cookies and analytics tools (such as Google Analytics / Tag Manager) to understand how visitors use the site. You can control or block cookies in your browser settings. Blocking them will not stop you from placing an order.
Your rights
Depending on your country, you may have the right to access, correct or delete your personal data, to object to or restrict its processing, and to withdraw consent. To exercise any of these, email [email protected] and we will respond within the timeframe required by law.
Contact
For any privacy question, write to [email protected].